FAQs

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Supplements
Which supplements should I take?  

If you’re unsure of what to take, we’ve created a consultation form to help personalise your programme and ensure you take supplements specific to your goals and concerns. You can take the consultation HERE.  

Can I take your supplements when pregnant?

Skin Clinic and Cellular Defence must be strictly avoided whilst pregnant as they both contain Vitamin A. Whilst some of our supplements are fine to take if you have an uncomplicated pregnancy, like Essential D3/k2 and Essential Omegas, it’s best to check with your doctor or practitioner before taking any supplements. 

Can children take your supplements?

No, the dosages provided in our formulations are for adults.  

Are your products vegan?

Wherever possible, we strive to keep our formulations vegan. We have two supplements that are not vegan: our Essential Omega are from marine sources the capsule for our Essential GLA is not vegan.  

Do you use fillers or additives?

We are obsessed with the quality of our supplements and ensure that no toxic, potentially damaging or unnecessary fillers are in our supplements. While there is a need to use certain flow agents, we only use non-bioactive ingredients when there is a strict need, and we’ve made sure that they are as natural as possible. Our flow agents adhere to the Clean Label movement, which is a consumer-driven initiative that calls for transparency and natural, simple ingredients. We use minimal amounts of Bamboo Silica and stone-ground brown rice flour as our main flow agents, whereas other brands use Magnesium Stearate (a lubricant that can cause gut inflammation and block nutrient absorption), Magnesium Silica (talcum powder) and other undesirable chemicals.  

Do your products contain allergens?

No.Allour products arefree fromgluten, dairy, eggs, soy,nutsand GMOs. They are alsofree from hydrogenated and trans fats, coatings, shellacs,titanium dioxide, chemical sweeteners and preservatives. 

What is the shelf life of your products?

You’ll find the use by date on the bottom of each of our jars. Our tinctures have the use by date on the side of the bottle.  

How long will they take to work?

This will be different for everyone and depend on your starting point. Some individuals feel the effects of supplementation immediately, whereas some effects may take longer to see. For example, our skin turnover takes time, so to see the full effects of skin supplements we recommend a minimum of 3 months.  

Can I take your supplements if I’m on medication?

We recommend you always check with your doctor if you have a medical condition or are taking medications before starting a supplement regime.  

Metabolic Fix is unsuitable for individuals on blood sugar lowering medications unless you are under the supervision of your doctor, as it will potentiate their effects.  

Why are your herbal extracts made with alcohol instead of glycerine?

Alcohol is a powerful solvent and allows the active ingredients that aren’t water soluble to be extracted from the herbs. These includes important essential oils, alkaloids, resins  

active ingredients that aren’t water-soluble, such as essential oils, alkaloids and resins. Since  the amount of diluted alcohol ingested is small (only up to 5ml) it is considered negligible and  considered safe. If you would like to decrease the amount of alcohol present in the tincture,  you can add your dose to a boiling water and take it as a tea. While this won’t get rid of the  alcohol in full, it will allow a good proportion of the alcohol to evaporate.  

Shipping + Manufacturing
Do you offer international shipping?

Yes. We ship to a select list of countries (Germany, France, Spain, Netherlands, Switzerland, United States, Canada, Australia, and UAE) We are working to expand our network by adding further countries.

Our Tinctures do not ship to the UAE.

Will I need to pay customs tax/duty on my order?

For all non UK orders — Yes. We are unable to offer a specific customs calculation at the time of checkout and have no control over these charges. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information.

When will my order arrive?

UK Mainland Standard Tracked will arrive in 2-3 days. 

UK Mainland Express will arrive the next day if your order is placed prior to 1pm. 

International orders will arrive in 5-10 days. 

Once your order has been sent, you will recieve relevant tracking details.

  

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